Category Test 04: Communication
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This is a test of only the Communication Category for the CNA test. Here, you can practice Communication questions. This is not a timed test. You will be able to see correct & incorrect answers for each question.
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- Question 1 of 39
When communicating with a client’s family, the nurse aide should NEVER (choose all correct answers):
- Question 2 of 39
A visitor enters the room while the nurse aide is changing the client. How should the nurse aide respond?
- Question 3 of 39
What should the nurse aide do to communicate with a client that only speaks and understands a foreign language?
- Question 4 of 39
The nurse aide is caring for client who answers every question by nodding and saying “yes.” How will the nurse aide respond to this behavior?
- Question 5 of 39
During the course of a normal day, the Nurse Aide will be expected to communicate with which of the following people / groups of people?
- Question 6 of 39
Effective communication is one of the most important aspects of a Nurse Aide’s job. True or False…and Why?
- Question 7 of 39
Which of the following are important communication techniques? (Select all that apply.)
- Question 8 of 39
Some patients are hesitant to discuss certain topics particularly as it pertains to sensitive information. If a Nurse Aide encounters a hesitant patient, what approach should the Nurse Aide take?
- Question 9 of 39
When encountering a patient that is hesitant to discuss their current health situation, one technique for getting a patient to open up and speak more freely could be:
- Question 10 of 39
Communication can include (check all that apply):
- Question 11 of 39
When communicating with a client, which of the following is the most important to observe and pay attention to.
- Question 12 of 39
When being given instructions on the proper care of a patient, the Nurse Aide should:
- Question 13 of 39
When responding to a client on the intercom, the nursing assistant should say
- Question 14 of 39
Which of the following things should the nurse aide do to familiarize new clients with their surroundings?
- Question 15 of 39
Before placing a client in Fowler’s position, the nurse aide should
- Question 16 of 39
An ambulatory client is newly admitted. Before leaving the client alone, the nurse aide should
- Question 17 of 39
Which type of communication can often be most powerful?
- Question 18 of 39
A patient turns on the call light when he needs to urinate. The appropriate action is to
- Question 19 of 39
If a client cannot speak English, the nurse aide should
- Question 20 of 39
When a client turns on the call light every few minutes, the appropriate response is to
- Question 21 of 39
Maintaining good interpersonal relationships depends on
- Question 22 of 39
If a nursing assistant does not know how to complete an assignment, he should
- Question 23 of 39
Reporting what the client tells you is an example of
- Question 24 of 39
Which statement about mouth care for unconscious residents is correct?
- Question 25 of 39
When caring for a hearing-impaired client, the
nursing assistant should do all of the following
- Question 26 of 39
The nursing assistant should tell clients
- Question 27 of 39
Which statement about bathing unconscious
clients is correct?
- Question 28 of 39
A client wants to know what is wrong with his
roommate. The nurse aide’s best response is
- Question 29 of 39
A ten-month-old baby cries and pulls at his left
ear. The nurse aide should
- Question 30 of 39
A client is hard of hearing and repeatedly turns
her call light on. The nurse aide should
- Question 31 of 39
A client constantly makes sexual remarks to staff. When discussing this at a team meeting, the administration decides to instruct staff to call the client by name and tell the client,
- Question 32 of 39
A client who is hard of hearing repeatedly turns her call light on. When responding to this client’s call light, the nurse aide should
- Question 33 of 39
When caring for a female client, how should the nurse aide address her?
- Question 34 of 39
What is most important to show the client in his new room?
- Question 35 of 39
A young, permanently handicapped resident
tends to be very quiet and act as if nothing
matters. The nurse aide can best show respect
for her by
- Question 36 of 39
An example of using body language while
- Question 37 of 39
A nurse aide smiles and nods her head while
sitting with a client. This type of nonverbal
communication best demonstrates
- Question 38 of 39
Barriers to effective communication include
- Question 39 of 39
A client who is alert and oriented refuses his
bath. The best response from the nurse aide is